Glossary of terms used on this site

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Term Definition
Front-end Analysis

The "front end" phase of the ISD or SAT process in which the job is analyzed, tasks are selected for training, task performance measures are constructed, existing courses are reviewed, and the instructional setting tentatively determined.

Functional Grouping

Organizing instruction such that tasks that relate to the same procedures or equipment are presented together.

Gestalt

Study of human learning where understanding is based upon insight.

Handbook

A document prepared specifically to provide guidance information. Handbooks are used for the presentation of general information, procedural and technical use data, or design information related to commodities, processes, practices, and services.

Handout

Supporting information to be used by the learner as reference material in a training program.

Hard Skills

As opposed to soft skills. Skills to perform where job requirements are well defined in terms of actions to be taken and expected outcomes.

Heuristic Routine

A problem solving approach, not a direct step-by-step procedure, but a trial-and-error approach frequently involving the act of learning.

Human Capital

The sum of the knowledge, attitudes, skills, and competencies of people in an organization. Unlike structural capital, human capital is owned by the individuals who have it. It is the renewable part of intellectual capital and is the source of creativity and innovation.

Human Performance Improvement (HPI)

A systematic process of discovering and analyzing human performance improvement gaps, planning for future improvements, designing cost-effective interventions to close performance gaps, implementing the interventions, and evaluating the financial and nonfinancial results.

Human Resource Development (HRD)

An organized learning experience, conducted in a definite time period, to increase the possibility of improving job performance and growth.

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